Terms of Service
These Terms of Service govern your use of Gemsovra.com and purchases made through our online store.
By accessing the website or placing an order, you agree to these Terms and the policies referenced on our website.
Online Store Use
You may use Gemsovra only for lawful purposes.
You may not use the website for fraudulent, abusive, illegal, or unauthorized activities.
Product Information
We aim to provide accurate product descriptions, images, prices, dimensions, colors, and specifications.
Minor differences may occur because of photography, screen settings, lighting, or product variations.
Product Availability
All products are subject to availability.
If an ordered product becomes unavailable, we may cancel the affected item and issue an appropriate refund.
Prices
Prices are displayed on the website and may change over time.
The price shown at checkout before completing the order is the applicable purchase price unless a genuine error occurs.
Orders
Customers are responsible for reviewing:
- Product
- Size
- Color
- Quantity
- Shipping address
- Billing information
- Price
- Shipping option
before placing an order.
Order Cancellation
We may decline or cancel an order for legitimate reasons such as:
- Payment failure
- Suspected fraud
- Product unavailability
- Pricing errors
- Delivery restrictions
- Incorrect order information
If payment has already been collected for a canceled order, an appropriate refund will be issued.
Payment
Available payment methods are displayed at checkout.
Payment availability may vary according to country, currency, device, or payment provider.
Shipping
Orders are processed and delivered according to our Shipping Policy.
Delivery dates are estimates and may be affected by carriers, customs, weather, holidays, or other conditions outside our reasonable control.
Returns and Refunds
Eligible products may be returned within 30 days after delivery according to our Returns & Exchanges Policy.
Approved refunds are generally returned to the original payment method.
1-Year Quality Warranty
Eligible products are covered by our 1-Year Quality Warranty for qualifying manufacturing and workmanship defects.
Normal wear, accidental damage, misuse, loss, theft, and improper care are generally not covered.
Intellectual Property
Original content on the Gemsovra website, including text, branding, graphics, layout, product descriptions, and marketing materials, may be protected by applicable intellectual property laws.
Unauthorized commercial copying or reproduction is prohibited.
Prohibited Activities
Customers may not:
- Commit fraud
- Attempt unauthorized access
- Transmit malicious software
- Abuse payment systems
- Infringe intellectual property rights
- Interfere with website security
- Submit false information
Third-Party Services
Gemsovra may use payment processors, shipping providers, website services, analytics providers, and other third-party services.
These providers may have their own terms and privacy practices.
Limitation of Liability
To the extent permitted by law, Gemsovra is not responsible for indirect or consequential losses arising solely from use of the website.
Nothing in these Terms excludes rights or liability that cannot legally be excluded.
Changes to These Terms
We may update these Terms when our services, policies, or legal requirements change.
The latest version will be published on this page.
Contact Us
For questions about these Terms:
Email: support@gemsovra.com